Poole Quay Experimental Traffic Regulation Order

Saturday 27th June (00:00) - Sunday 27th December 2020 (23:59)

Details of the scheme 

The aim  of this scheme is to create a safer environment, making it easier to maintain social distancing, improve the immediate area, promote the quay as a place for more cycling and walking, and to allow for a more relaxed, pleasant outdoor eating / drinking destination which support the regeneration of the area.  

An Experimental Traffic Regulation Order (ETRO) will trial an improved priority for those walking and cycling on the Quay, the Lower High Street and Paradise Street. These changes are temporary  to allow people to have their say on the changes until 27 December 2020, before any decision would be made on whether to make them permanent.

The temporary changes are:

  • The following roads are temporarily closed to all motor traffic:
    • The Quay (between Thames Street and the mini roundabout at the end of Old Orchard).
    • High Street (from the junction with Castle Street down to The Quay).
    • Castle Street (the first 10 metres north of the Quay).
    • Paradise Street.
  • Three new disabled parking bays converted from general parking bays outside The Custom House to replace those bays that are no longer accessible. There are 16 disabled car parking bays at the Quay Visitors Multi Storey Car Park and a further 13 disabled bays on The Quay opposite Thistle Hotel that remain accessible.
  • The Route ONE bus service is rerouted via Castle Street and Strand Street
  • Roads will reopen for events such as Bike Night, Quay for my Car etc when these are permitted

You can find out more information about the changes including the effect on deliveries, the RouteOne bus and events. 


Poole quay closure revised 1024px 01 002

Background information

Prioritising walking and cycling also helps us to contribute towards tackling the council’s declared climate emergency and to enable people to make journeys to work, school, and for leisure, by bicycle instead of using cars or public transport as contained in the Local Transport Plan.

Emergency measures to support Active Travel are being introduced across Bournemouth, Christchurch and Poole funded by the Government’s Emergency Active Travel Funding.

Have your say

The Experimental Traffic Regulation Order will run from 27 June 2020 for up to 18 months.

Your views are important to us and we want to hear from those who live in, work in or visit the area.

This process is anonymous. You can give feedback using the online form throughout the trial period. During the trial the council will consider the feedback. 

Formal comments

If you wish to formally object to or support the proposed Order, please send your comments by 27 December 2020 to:

  • ETROresponse@bcpcouncil.gov.uk, putting ‘ETRO/1’ as the subject heading, or  
  • ETRO/1, Growth and Infrastructure, BCP Council, Civic Centre, Poole, BH15 2RU.

Please include the reference ‘ETRO/1’ , your name and address and specify the grounds for your support or objection in your response.

Any representations received may be made public. Written objections and support will be considered by the council before deciding whether or not to make the experimental measures permanent.

Next Steps

We intend to review the measure in early 2021.  A full report on the findings and outcomes of the ETRO will be presented to the Council’s Cabinet, who will make a decision on whether the changes should be made permanent, retained (with minor alterations), or removed. The experimental order can also be maintained for further review, up to a maximum period of 18 months (up until 27 December 2021).